Submit an estimate request through our website. Once reviewed, we’ll guide you through scheduling and program selection.

Yes. We provide recurring maintenance programs as well as project-based services such as aeration, mulch installation, and seasonal cleanups.

Service may be rescheduled to maintain safe working conditions. We return as soon as schedules allow.

We consider preferences whenever possible, but routes are optimized for consistency and efficiency.

Maintenance programs typically include:

• Weekly lawn care

• Bi-weekly garden bed maintenance

• Scheduled tree and shrub visits

Exact schedules may vary based on program selection.

Most maintenance programs include approximately 26 lawn visits during the growing season, depending on weather conditions and start date.

We aim to complete services during the week whenever possible. However, due to weather or seasonal demands, occasional weekend work may be necessary to maintain schedules.

We do our best to accommodate event-related service requests when advance notice is provided. Contact us with your timeline and we’ll review availability.

Yes. Our maintenance programs can be tailored based on your property’s needs. Visit the Packages section of our website or contact us to learn more.

Lawn weed removal is not included in standard maintenance programs. Additional treatment services are available upon request.

Invasive weeds are removed manually by hand to ensure effective and environmentally responsible maintenance.

Yes — we offer landscape design and planning services to help create functional and visually cohesive outdoor spaces.

For most programs, the first payment is processed after the initial cleanup or first service visit. For our 12 month payment program, payment will be processed after estimate acceptance. 

Yes. Maintenance programs renew annually unless cancelled according to your agreement terms.

Full-season prepay includes a service credit applied toward future services.

Most services are billed to the credit card on file unless alternative arrangements are approved by management.

Your payment information is securely processed through an encrypted, certified payment processor. BeeGreen Landscaping does not store credit card details directly.

Maintenance programs are billed on the 1st of each month. After payment is processed, you’ll receive a receipt by email and can view your billing history in your client hub.

One-time or additional services are billed after completion. A receipt is sent via email, and transaction history is available through your client hub.

Please identify hidden utilities, sprinkler heads, or fragile items. We are not responsible for damage to concealed hazards.

Debris is collected using biodegradable bags and left in your designated area unless removal is requested. 

Some tasks may require gas-powered equipment when necessary to maintain performance and safety standards.

Yes — modern battery technology allows us to maintain high-quality results with a quieter approach.

Our team members come from diverse landscaping backgrounds and participate in ongoing training to maintain consistent service quality and safety standards.

We follow Ontario Ministry of Labour safety guidelines, provide personal protective equipment (PPE) to our team, and conduct regular training and risk assessments to maintain safe working environments.

We aim to respond to most inquiries within 24–48 hours depending on the nature and urgency of the request.

A 30-day notice is required for cancellations. Billing adjustments depend on your selected payment plan and services completed.

Work outside your agreed scope may be billed separately.

Projects over $1,000 require a 50% deposit before work begins.

No warranties are offered on living materials. Proper watering and care are essential for plant health.

We may use property photos for marketing purposes unless otherwise requested. You can opt out of having media taken at the property. However we do use photos and videos internally for work details.